Small Business Saturdays: Customer Experience… What Does That Mean?
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The service industry often talks about the customer's "journey." It's often the pieces parts of what a person "experiences" when...
Small Business Saturdays: Top 3 Things Every Small Business Must Do
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The landscape created inside the experience of a small business is filled with potential peril at every turn. While there...
Small Business Saturdays: Google’s Mobile Ranking
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While it was founded in September, 1998, Google has come a long way not just in search engine governance and...
Small Business Saturdays: Tips for Saying “No” (Turning Down a Job)
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Can you imagine a time where you'd have to say "no" to work? While few think they would ever do...
Small Business Saturdays: Overcoming Sales Objections
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Would it be a great month, if every customer just said, "yes?" While we can dream about the day that...
Small Business Saturdays: It’s a Family Matter…
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Few things impact every small business more - than your family. As we celebrate another Independence Day, it's time to...
Small Business Saturdays: Giving Back – What You Get Out of It…
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It's not everyday that you can say you "give back" but - when you do give back - what do...
Small Business Saturdays: Increasing Your Product’s Perceived Value
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Every small business' product - has value. The customers you've connected to. The "brand" that's been created over the years....
Small Business Saturdays: Tips for Hiring GOOD Employees
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You've crafted a outstanding concept. You've built the first foundations of your company. You' begun making money and have recognized...
Small Business Saturdays: Creating a SWOT Analysis (It’s Not That Hard)
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Every small business has strengths and weaknesses. All small businesses are given the chance to take advantage of opportunities and...